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Artificial Intelligence (AI) and Automation Practitioner
Understanding AI and Automation
Sample Module
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Understanding AI and Automation
17 Sections
What AI And Automation Tools Are
Specialist and Composite AI Tools
What AI Decisions Look Like
Responsible AI Use
Workforce, Culture and Wellbeing Impacts of AI Adoption
Where AI Lives – On-premise, Cloud, and Third Party
GDPR
Data Security
Data Protection and GDPR in AI Work
Equality, Diversity and Inclusion
Equality, Employment and Fair Automation
How AI Systems are Built and Operate
Human Oversight and the Role of People in AI Work
The Leadership Layer of AI Decisions
Understanding AI and Automation Individualisation Quiz
Sources of Error and Algorithmic Bias
Fairness, Metrics and Mitigation
Identifying Opportunities and Making Decisions
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Identifying Opportunities and Making Decisions
9 Sections
Process Mapping
Data Quality for AI and Automation
Lean Principles
Methods to Identify Opportunities to Enhance Productivity
Identifying Opportunities to Deliver Automation
Assessing the Viability of an AI or Automation Opportunity
Incremental Change and Piloting
Evidence and Cost-Benefit Methods
Making the Case: Building, Framing, and Delivering
Stakeholder Management and Communication
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Stakeholder Management and Communication
11 Sections
Identifying Stakeholders
Stakeholder Mapping
Stakeholder Engagement
Stakeholder Risk and Reality Checks
Stakeholder Management in a Change Initiative
Stakeholder Management in the Project Lifecycle
Collating, Interpreting, and Communicating Data
How to Communicate Information Effectively Through Different Media
Shannon Weaver Model of Communication
Transactional Analysis
Engaging Non-Technical Staff with Automations
Designing AI and Automation Solutions
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Designing AI and Automation Solutions
8 Sections
Understanding Users and Accessibility
Gathering and Structuring Requirements
Applying User-Centred Design and UX Principles
The Technical Shape of AI and Automation Solutions
Aligning Technical Solutions to Business Needs
Principles for Designing Sustainable AI and Automation Solutions
Evaluating Vendors and Suppliers
Staying Up to Date with AI and Automation Trends
Project Management Skills
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Project Management Skills
7 Sections
Project Management
Project Team Roles
Creating a Project Plan
WBS & RACI Matrix
Managing Project Risk and Resources
Monitoring Project Progress
Using Digital Tools To Deliver a Project
Building and Implementing AI and Automation
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Building and Implementing AI and Automation
9 Sections
Automations with Low-code/No-Code – Part 1 of 3
Automations with Low-code/No-Code – Part 2 of 3
Automations with Low-code/No-Code – Part 3 of 3
Designing and Iterating Prompts for Reliable Outputs
Reading APIs For Integration Work
Integrating AI and Automation
Working with Data in Spreadsheets
Preparing and Working with Data
Collaborative Working Principles When Testing
Testing, Improving and Sustaining AI Systems
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Testing, Improving and Sustaining AI Systems
6 Sections
Testing Methods
Designing, Running, and Producing Readiness Decisions
Feedback Loops and Human-in-the-loop Safeguards
Iterating Based on Testing and Feedback
Contributing to Sustainable AI and Automation
Managing Complex Stakeholder Situations
Assuring Safe, Fair and Secure AI Use
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Assuring Safe, Fair and Secure AI Use
10 Sections
Documenting Decisions
Risk Assessments
Data and Information Security Principles
Algorithmic Impact Assessment and Equality Monitoring
Applying Algorithmic Impact Assessment and Equality Monitoring
Monitoring AI for Drift, Bias, and Degradation
Overreliance and Automation Bias
Ethical and Safe Working
The Benefits of Wellbeing and Safe Working
Supporting Leaders to Make Ethical AI and Automation Decisions
Supporting Decision and Change Management
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Supporting Decision and Change Management
10 Sections
Delivering training to Users
Creating Resources for Users
Supporting Change Management in AI and Automation
Providing Human Impacts and Insights to Leaders
Supporting Leaders to Make Decisions
Translating Technical Concepts
Handling Resistance To Change
ADKAR and Kotter’s 8 Steps
Change Curve
Changes
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Understanding AI and Automation Individualisation Quiz
Artificial Intelligence (AI) and Automation Practitioner
Understanding AI and Automation
Understanding AI and Automation Individualisation Quiz
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